From screaming to calmly taking 360 feedback

Here is a great article about all things family business.  References to fights of biblical proportion, to finding ways to being a business first family. I thought the best quote came from West Mathison who said “Stemilt has progressed, Mathison said, from days when his father and grandfather “screamed at each other” when meetings grew hot to personality profiles and 360-degree reviews by one’s boss, self, peers and subordinates as tools of improved communication.”

It’s amazing how a little outside feedback can bring some calm and objectivity to the situation. A 360 degree feedback process can be quite simple and help family members see themselves as other (non family members) see them. It’s pretty much impossible to be objective with your family members.

I recently worked with a father to do a 360 process for his 3 sons. It included feedback from not only employees in the business but outside stakeholders like key customers and vendors of the business. The feedback provided great information that helped us create specific leadership development plans for each of the siblings. It was so much more valuable coming from sources other than Dad. Consider the 360 feedback process as a possible gift to give to your kids next year!

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